Order processing without the retyping
Orders, inventory and customer communication automated across Shopify, the warehouse and email, so the shop could triple its order capacity with the same team.
- Client
- Fashion retailer
- Sector
- E-commerce
- Type
- Webshop automation
- Services
- Order automation, Shopify integration, Customer communication
Outcomes
Challenge
Every order was touched by hand somewhere between the storefront, the warehouse and the customer. Growth meant hiring, and errors crept in exactly where the volume was highest.
Approach
Orders flow from Shopify into the warehouse system through n8n, stock levels flow back, and customers receive status updates automatically. Exceptions, such as a missing address or a stock conflict, are routed to a person with everything they need to fix it in one place.
Outcome
Order processing time fell by 85 percent, manual entry errors disappeared, and the shop handled three times the orders without adding people to operations.