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03Intelligent Systems & Automation

Redesign how work moves through the organisation.

Agents, orchestration and event-driven systems that connect CRM, ERP, support, marketing and data. Not a faster version of the old process. A different one.

CRMERPSupportDataPeopleagents + orchestration

What we build

  • AI agents and agentic workflows
  • Workflow orchestration across systems
  • CRM, ERP and internal tool integration
  • Customer support and marketing systems
  • Data pipelines and event-driven architecture
  • Custom orchestration and n8n

How it is built

Redesign the flow, not the task

Automating a repetitive task saves an hour. Redesigning how work moves between systems and people changes what the organisation can do. We start with the second.

Deterministic where possible, intelligent where useful

Work is modelled as events and decisions. Deterministic steps stay deterministic. Agents take the judgement calls, inside clear boundaries, with human approval where it matters.

Observable by default

Every run, decision and failure is logged, retried and reported. A system that runs at three in the morning has to explain itself at nine.

Technology we reach for

  • n8n and custom orchestration
  • Node.js and Python workers
  • Queues and event streams
  • APIs and webhooks
  • PostgreSQL
  • Your CRM, ERP and support stack

Related work

The n8n workflow for vacancy matching: semantic search over the database on the left, drafting, approval queue and notifications on the right.
HR and recruitment services providerRecruitmentAI agent and automation

Vacancy matching that recruiters approve instead of search

A semantic matching engine pairs every new vacancy with the right companies and candidates, drafts the outreach, and puts a recruiter on the final decision.

  • AI agent
  • Semantic search
  • n8n orchestration
  • Approval workflow
The n8n workflow: a Telegram trigger branches into a PDF path and a photo path, both handled by an AI agent, then Google Drive, Google Sheets and a confirmation message.
Installation company with field teamsField servicesAutomation

Receipts and invoices filed from a single chat message

Photograph a receipt or forward an invoice in Telegram. An AI agent extracts the data, files the document in Drive and updates the books in Sheets.

  • Document AI
  • n8n orchestration
  • Google Workspace integration
The n8n reporting workflow: a schedule trigger, SQL queries, a loop over clients, HTML report creation, Gmail send or draft, and a status update.
Marketing agencyMarketingAutomation and data pipeline

Client reports that write and send themselves

Results from more than fifteen marketing platforms land in one database. Every period, a workflow builds each client's report and sends it, without anyone assembling a deck.

  • Data pipeline
  • Reporting automation
  • n8n orchestration
A compact n8n workflow: webhook, get ranked keywords from Semrush, process keywords, save to the SEO platform database, respond.
SEO and content agencyMarketingAutomation and platform integration

Keyword research as an API call

Ranked keyword data from Semrush flows into the agency's own SEO platform on request, so strategists start from data instead of exports.

  • API integration
  • n8n orchestration
  • Platform development
Fashion retailerE-commerceWebshop automation

Order processing without the retyping

Orders, inventory and customer communication automated across Shopify, the warehouse and email, so the shop could triple its order capacity with the same team.

  • Order automation
  • Shopify integration
  • Customer communication

Tell us what should exist.

Bring the brief you are not sure anyone can build.

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